Tech Operations Lead - Contract We’re looking for a Tech Operations Lead to guide our Technical Ops team, improve processes, and ensure smooth service delivery. This is a proactive, hands-off leadership role focused on driving automation and problem management.
Key Responsibilities *Lead and mentor the Technical Ops team, ensuring success and growth.
*Reduce incidents through proactive problem management and automation.
*Manage shift patterns and ensure smooth handovers.
*Coordinate responses to major incidents and escalations.
*Identify opportunities to streamline processes.
What You’ll Need *Experience in IT service operations at scale.
*Strong technical background with hands-on infrastructure experience.
*Proven leadership skills and a proactive, solution-oriented mindset.