Clear Choice Recruitment are currently working with an IT Managed Service Provider with big ambitions to establish the business as a leading provider of IT support services to local businesses.
Due to exciting growth plans they are seeking an experienced Administrator to strengthen their team. Reporting to the Head of Sales, the Administrator will be an integral part of the team allowing the Sales team to be supported by an experienced administrator.
***Whilst this role does allow to work from home 2 days per week, you must be able to commute to their offices in Bristol (BS14) for the remaining 3 days per week***
Responsibilities:
*Monitor the procurement ticket queue and update tickets with actions.
*Purchasing hardware for customers and reviewing suppliers regularly.
*Monitoring stock levels as appropriate.
*Adding new purchased stock to asset management system.
*Adding returned stock to asset management system.
*Updating asset management system where appropriate with kit shipped directly to users.
*Assisting the sales team with providing quotes to customers.
*Sourcing goods and fulfilling orders.
*Monitoring and actioning the sales email in-box and keeping the sales calendar up to date.
*Consulting with support and finance departments on order fulfilment.
*Keeping the customer up to date with order progress and delivery/installation.
*Helping to proactively manage our customer accounts, resolving any issues in the salesperson’s absence.
Key Requirements:
*Organisational skills.
*Excellent attention to detail & problem-solving skills.
*Enthusiasm & can-do attitude.
*Team Player.
*Excellent communication skills across all mediums - verbal, written, and interpersonal.
*Proactive self-starter with an insatiable drive to excel and deliver outstanding results.
*Ability to thrive both independently and as a cohesive team player.