Do you have. . .
*Previous experience in the Parts department?
*Experience with volume work?
*Working within a team?
If your answers are YES… then this could be the role for you..
My client are looking for a Parts Adviser to join their growing team and become an integral part of our parts hub team. This role is ideal for someone with experience in a parts department, handling volume work, and thriving within a team environment. We are looking for individuals who are committed to delivering exceptional customer service and are eager to contribute to a team-centred workplace.
Day-to-day of the role: *Assist customers over the phone and at our front counter.
*Handle the lifting, movement, and location of parts within the warehouse daily.
*Work accurately on a computerised system to establish all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
*Engage in all aspects of the warehouse operations.
*Sell parts to both retail and wholesale customers.
*Deliver exceptional customer service to both external and internal customers.
*Assist in stock checks and maintain a strong working relationship with the manufacturer.
*Discuss relevant promotions and offers with customers.
Required Skills & Qualifications: *Commitment to working as part of a team.
*Excellent administrative skills.
*Knowledge of DMS/Stock Control systems.
*Ability to load and unload vehicles safely and accurately.
*A focus on achieving total customer satisfaction, both internally and externally.
Benefits: *30 days holiday per year (including Bank Holidays), increasing with length of service.
*Auto-enrolment Pension Scheme with employer contribution.
*Discounted Medical and Healthcare Schemes.
*Career development opportunities.
*Referral bonus, retail discounts, discounted days out, and more.
*Family & Friends Discounted Car Scheme.
*On-site Mental Health First Aiders.
*X2 basic salary Life Assurance.
*Uniform provided.
Working Hours: *Monday – Friday, 08:00am - 18:00pm (flexibility to be discussed with Manager at interview).
*Alternate Saturdays required, 08:00am - 13:00pm.