IT Business Process Analyst
other jobs Harrison Holgate
Added before 3 Days
- England,London,City of London
- full-time
- Salary negotiable
Job Description:
IT Business Process Analyst | £40,000-£45,000 | Hybrid | London
My client, a leading global professional services organisation, is seeking an IT Business Process Analyst to optimise IT service delivery across its international network. This role offers a unique opportunity to make a tangible impact while collaborating with a dynamic and supportive team.
Key Responsibilities:
* Analyse and map existing IT processes using tools like Visio and ITIL principles.
* Design tailored workflows, defining inputs, outputs, and performance metrics.
* Develop clear and actionable Standard Operating Procedures (SOPs).
* Collaborate with IT and information security teams to refine processes.
* Facilitate workshops to gather feedback and implement improvements using ITIL’s continual service improvement (CSI) framework.
Skills and Experience Required:
* Proficiency in business process mapping tools (e.g., Visio, BPM software).
* Knowledge of ITIL frameworks and practical application experience.
* Strong analytical and problem-solving skills.
* Excellent written communication to create user-friendly SOPs.
* Facilitation and stakeholder engagement expertise.
What’s on Offer:
* Hybrid Working: Enjoy flexibility with a mix of office and remote work.
* Attractive Package: Competitive base salary between £40,000-£45,000.
* Quick Start: Ideally seeking candidates available within 1-month.
My client, a leading global professional services organisation, is seeking an IT Business Process Analyst to optimise IT service delivery across its international network. This role offers a unique opportunity to make a tangible impact while collaborating with a dynamic and supportive team.
Key Responsibilities:
* Analyse and map existing IT processes using tools like Visio and ITIL principles.
* Design tailored workflows, defining inputs, outputs, and performance metrics.
* Develop clear and actionable Standard Operating Procedures (SOPs).
* Collaborate with IT and information security teams to refine processes.
* Facilitate workshops to gather feedback and implement improvements using ITIL’s continual service improvement (CSI) framework.
Skills and Experience Required:
* Proficiency in business process mapping tools (e.g., Visio, BPM software).
* Knowledge of ITIL frameworks and practical application experience.
* Strong analytical and problem-solving skills.
* Excellent written communication to create user-friendly SOPs.
* Facilitation and stakeholder engagement expertise.
What’s on Offer:
* Hybrid Working: Enjoy flexibility with a mix of office and remote work.
* Attractive Package: Competitive base salary between £40,000-£45,000.
* Quick Start: Ideally seeking candidates available within 1-month.
Job number 1780412
metapel
Company Details:
Harrison Holgate
Harrison Holgate recognise that few insurance recruitment companies understand the technicalities of the insurance market and fewer still have the ski...