Telephone Account Manager *Annual Salary: £24,000 Basic plus commission (OTE £36,000 Year 1)
*Location: Tolworth
*Job Type: Full-time
Join a vibrant and dynamic team as a Telephone Account Manager in a fun and engaging environment. This role offers a fantastic opportunity to develop your career with genuine promotional prospects. You will be responsible for managing existing client relationships, taking orders, and promoting special deals on products.
Day-to-day of the role: *Maintain and develop business with existing and new customers.
*Utilise selling techniques to overcome objections and negotiate prices while adhering to company guidelines.
*Work towards and achieve individual and company sales targets.
*Plan and organise outbound call schedules, ensuring calls are made in accordance with agreed schedules.
*Accept incoming calls in line with identified service levels.
*Develop product knowledge, monitor and report on activities, and provide relevant management information to the product buying teams.
*Offer appropriate alternative products as required.
*Increase customer order value by offering additional products and special offers.
*Input orders received by fax and up-sell on those orders.
Required Skills & Qualifications: *Previous experience within a customer service or sales team.
*Good interpersonal and communication skills.
*Flexibility and the ability to work well under pressure.
*Ability to build excellent relationships with both internal and external customers.
*IT literacy in Microsoft Word, Excel, and Email.
*Good organisational skills.
Benefits: *Competitive salary with commission (OTE £36,000 in Year 1).
*Many large company benefits and rewards.
*Free parking.
*Genuine promotional prospects in a supportive environment.
To apply for this Telephone Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.