Customer Service Advisor
  • England,North West,Merseyside,Liverpool
  • full-time
  • £24,000 per annum
Job Description:
*Job Tittle: Customer Service Advisor
*Location: Liverpool
*Salary/Hourly Rate: £24,000
*Job Type: Permanent
*Working hours/days: Monday to Friday 9am-5:30pm (Hybrid option!)
HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client is looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Advisor.
The ideal candidate will be able to demonstrate inbound customer service experience.
You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
General Duties of Customer Service Advisor:
*Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
*Prioritise queries and correspond with other departments when necessary to determine the root cause.
*Type and administer correspondence to clients / investors meeting deadlines.
*Ensure quality and accuracy in all correspondence with customers and investors.
General Requirements of Customer Service Representative:
*Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn’t essential.
*Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
*Strong independent and team worker.
If you are interested in the Customer Service Advisor role based in Liverpool, hit the ’apply now!’ button for an immediate interview!
Job number 1782104
metapel
Company Details:
HR GO Recruitment
Company size: 250–499 employees
Industry: Recruitment Consultancy
HR GO Recruitment is passionate about matching the right people to right jobs. With over 60 years’ experience, combined with a nationwide networ...
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