2nd Line Support
  • England,South East,Kent,Ashford
  • full-time
  • £25,000 - £28,000 per annum
Job Description:
2nd Line Service Desk Engineer
Ashford, Kent
£28k
Essential Requirement: Driving license for onsite client visits
Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level?
*Would you enjoy a mixture of on-site client work and office-based tasks?
*Does hybrid working after probation sound appealing?
Look no further!
Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer.
We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast-paced, customer-focused setting.
You will encounter a variety of technologies, including:
*Microsoft 365
*SharePoint
*Intune
*Active Directory
*Networking
This role will allow you to continuously expand your skill set.
What We Are Looking For:
*Excellent technical and communication skills
*Strong customer service skills with a can-do attitude
*Ability to work calmly and patiently under pressure
*Previous experience in a service desk role (service provider or corporate environment)
*Proven abilities in IT support and installation
Working knowledge of:
*Microsoft Desktop & Office Systems
*Microsoft 365 and SharePoint troubleshooting
*Intune and endpoint management
*Active Directory Security and Administration
*TCP/IP, DNS, DHCP
*Hardware support and more!
They value your professional growth and provide extensive training opportunities. Their engineers are currently benefiting from courses and exams covering topics like:
*MS 365 Admin
*Windows Server Hybrid Administrator Associate (including exams like AZ-800 and AZ-801)
*Azure Fundamentals
And much more!
If you’re ready to take on new challenges, broaden your expertise, and work with a supportive team that values education and training, then we want to hear from you!
Note: The list of training opportunities is subject to change as they continually adapt to industry trends.
Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
#ITJobs #ServiceDeskEngineer #CareerOpportunity #ProfessionalGrowth #2ndline
Job number 1783048
metapel
Company Details:
Constant Recruitment Ltd
Recruiting for any business is a difficult task, especially when you?re an MSP in the IT industry. Amongst other things an MSP is generally a highly p...
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