We are seeking an energetic and committed telemarketing agent for a large business services provider based in Manchester City Centre. The successful applicant will be responsible for making outbound sales calls to businesses, promoting our services, and building lasting customer relationships. The role will involve business development duties including prospecting, lead generation & business conversion, all whilst account managing.
Client Details
Our client is a UK-based entity specialising in business consultancy services for a wide range of SME’s, start-ups & commercial enterprises. The organisation has undergone remarkable expansion, establishing itself as a leader in the market with an extensive client base of over 25,000 and a workforce exceeding 900 employees UK wide. The workplace of this entity is marked by its dynamic nature, a high-speed operational environment, and a diverse array of activities.
Description
Key responsibilities consist of:
*Full process account management duties.
*Initiate outbound sales calls to businesses to promote company services.
*Build and maintain strong customer relationships.
*Work towards sales targets and KPIs.
*Provide excellent customer service at all times.
*Evaluate potential leads, identify key decision-makers within the prospect’s organisation.
*Keep pertinent data updated according to agreed-upon call, contact, and quality targets each day.
*Minute logging.
*Quantify and achieve a minimum number of meetings daily.
*Act on decision-maker activities and incoming prospect/lead sheets to secure appointments and drive sales.
*When necessary, discover leads and conduct pre-qualification.
*Professional in a business-like manner, aiding account managers in compiling campaign data for reporting purposes.
*Update and maintain customer records in the company database.
*Contribute to team sales strategy discussions.
*Handle customer queries and complaints professionally.
*Participate in ongoing training and development initiatives.
Profile
A successful candidate should have:
*Proficiency in verbal and written communication
*Ability to source prospects
*The ability to thrive in a competitive, fast paced environment
*Excellent communication skills, huge energy and a positive attitude
*A consistently polished and professional approach to work
*Excellent customer service skills
*Ability to work well in a team
*Strong problem-solving skills
*Ability to meet sales targets & KPI’s/SLA’s
*Good organisation skills
*Data entry and logging business development opportunities
*A strong hunger for success with real financial motivation
*Ability to efficiently prioritise tasks and manage time
*Drive, ambition and a strong work ethic
Job Offer
Incentives include:
*Starting salary of £32,000
*Monthly commission bonus expected Year 1 earnings £67,500
*Optional commission & bonus structures
*Enhanced annual leave scheme 24 days annual leave + birthday off
*Private healthcare & insurance contributions
*4x Life assurance
*Permanent full-time opportunity
*Internal progression & corporate events