Income Officer
other jobs Karter Thomas Ltd
Added before 3 Days
- England,South East,Buckinghamshire,Milton Keynes
- full-time
- £38,000 per annum
Job Description:
Income Officer - 12-Month Fixed-Term Contract
Location: Hertfordshire, Oxfordshire, and Buckinghamshire
Salary: Up to £38,000 per annum + 0.45p per mile mileage reimbursement
Hours: Full-time, 37.5 hours per week
Hybrid Working: Flexible working model, with 2-3 days per week working from home
We are delighted to partner with one of the UK’s leading providers of newly built affordable housing to recruit an Income Officer on a 12-month fixed-term basis.
This is a fantastic opportunity to join a dynamic team dedicated to supporting tenants and managing rent accounts effectively, ensuring the organisation continues to deliver exceptional service to its communities.
Key Responsibilities:
*Proactively manage income collection for various tenure types within a designated patch while providing outstanding customer care.
*Communicate with customers via phone and email regarding rent accounts and arrears.
*Negotiate payment arrangements and manage rent arrears cases effectively.
*Collaborate with the Financial Wellbeing Team to support tenants in sustaining their tenancies.
*Provide expert advice on welfare benefits, Universal Credit, Housing Benefit, and liaise with agencies like CAB.
*Prepare and present casework for court hearings, representing the organisation as required.
*Work closely with managing agents and local authorities to ensure a consistent and efficient service.
*Maintain up-to-date knowledge of legislative and regulatory requirements related to income collection and arrears recovery.
Requirements:
*Proven experience as an Income Officer or in debt recovery roles.
*Strong understanding of arrears recovery, welfare benefits, and court procedures.
*Excellent communication and negotiation skills.
*A full valid UK driving licence and access to a vehicle suitable for business use.
Why Join?
*Competitive salary and benefits package.
*Flexible hybrid working approach.
*Mileage allowance at 0.45p per mile.
*The chance to make a real difference within a leading housing organisation.
If you’re a skilled and compassionate professional looking for your next challenge, we’d love to hear from you.
Location: Hertfordshire, Oxfordshire, and Buckinghamshire
Salary: Up to £38,000 per annum + 0.45p per mile mileage reimbursement
Hours: Full-time, 37.5 hours per week
Hybrid Working: Flexible working model, with 2-3 days per week working from home
We are delighted to partner with one of the UK’s leading providers of newly built affordable housing to recruit an Income Officer on a 12-month fixed-term basis.
This is a fantastic opportunity to join a dynamic team dedicated to supporting tenants and managing rent accounts effectively, ensuring the organisation continues to deliver exceptional service to its communities.
Key Responsibilities:
*Proactively manage income collection for various tenure types within a designated patch while providing outstanding customer care.
*Communicate with customers via phone and email regarding rent accounts and arrears.
*Negotiate payment arrangements and manage rent arrears cases effectively.
*Collaborate with the Financial Wellbeing Team to support tenants in sustaining their tenancies.
*Provide expert advice on welfare benefits, Universal Credit, Housing Benefit, and liaise with agencies like CAB.
*Prepare and present casework for court hearings, representing the organisation as required.
*Work closely with managing agents and local authorities to ensure a consistent and efficient service.
*Maintain up-to-date knowledge of legislative and regulatory requirements related to income collection and arrears recovery.
Requirements:
*Proven experience as an Income Officer or in debt recovery roles.
*Strong understanding of arrears recovery, welfare benefits, and court procedures.
*Excellent communication and negotiation skills.
*A full valid UK driving licence and access to a vehicle suitable for business use.
Why Join?
*Competitive salary and benefits package.
*Flexible hybrid working approach.
*Mileage allowance at 0.45p per mile.
*The chance to make a real difference within a leading housing organisation.
If you’re a skilled and compassionate professional looking for your next challenge, we’d love to hear from you.
Job number 1786309
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Company Details:
Karter Thomas Ltd
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Karter Thomas Limited is a specialist Recruitment Consultancy that specifically works within the following recruitment sectors and industries across t...