Our client is seeking a Treatment Supervisor, a prestigious spa that offers a 5-star service to its discerning clientele. In this pivotal role, you’ll be responsible for the daily running of the spa, ensuring that every guest’s experience is nothing short of exceptional. As the Treatment Coordinator, you’ll work closely with a team of talented senior therapists, fostering a positive and motivating environment that brings out the best in everyone.
*Lead a dynamic team of therapists and ensure the seamless delivery of world-class spa treatments.
*Oversee the organisation and efficiency of the spa’s operations, maintaining the highest standards of service.
*Contribute to the overall success of The Grove by continuously enhancing the guest experience.
Preferred Requirements: *Extensive experience in a senior therapist or treatment coordinator role within a high-end spa environment.
*Proven track record of leading and motivating a team to deliver exceptional customer service.
*Exceptional organizational skills and the ability to multitask effectively in a fast-paced setting.
*Strong communication and interpersonal skills to liaise with both guests and team members.
*Passion for the spa industry and a deep understanding of the latest trends and treatments.
Preferred Qualifications: *Relevant qualifications in spa therapy, beauty, or a related field.
*Certification in spa management or a similar discipline.
*Demonstrated commitment to ongoing professional development and training
Salary £34k + benefits