Deliveries Coordinator
other jobs Shorterm Group
Added before 3 Days
  • England,South East,Berkshire
  • full-time
  • £25,000 - £30,000 per annum
Job Description:
Delivery Coordinator/Customer Orders Coordinator
Salary: £25,000 - £30,000 basic + Benefits
Thatcham, On site 5x a week (option to have 1 day WFH)
Start Date: ASAP

Job Purpose:
My client are looking for an organized and customer-focused individual to join their team as a Deliveries Coordinator. In this role, you will manage customer orders from the point of sale to delivery, ensuring seamless communication with customers and maximizing delivery efficiency. You will play a key part in providing excellent service to their clients, maintaining detailed records, and handling sensitive situations with empathy and professionalism.

Key Responsibilities:
- Oversee customer orders from the point of sale to delivery, ensuring accuracy and timely processing.
- Accurately input and update customer order details into the CRM system.
- Maintain daily contact with the Government back leasing scheme and Motability to manage relevant customer orders.
- Produce daily documents for DVLA vehicle taxing, customer correspondence, and other relevant paperwork using Excel and the in-house CRM system.
- Prepare delivery packs and handle vehicle invoicing for customers.
- Address inquiries from both retail and business customers, offering excellent service at all times.

Key Skills & Competencies:
- Prior experience liaising with Suppliers, Manufacturers or dealers
- Excellent Communication & Organizational Skills
- Proficiency in IT (Office Package) & Database Uses
- Previous experience in a customer service or administrative role.
- Comfortable with phone-based communication.
Job number 1790710
metapel
Company Details:
Shorterm Group
?Consistent service excellence is delivered through our constant focus on customer needs and our on-going commitment to the continuous development of ...
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