Job Title: Administrative & Outreach Coordinator

Location: Sheffield, with some occasional travel
Employment Type: Full-time/Part-time/Flexible
Salary: Competitive

Wonderfil is a dynamic company passionate about sewing, quilting, and sharing their expertise through workshops, talks, and quality products. They’re looking for an organised and enthusiastic individual to join us as their Administrative & Outreach Coordinator, playing a key role in managing operations and promoting their brand.
Key Responsibilities:
*Administrative Support: *Manage incoming emails, phone calls, and social media messages professionally and promptly.
*Prepare, format, and distribute documents such as contracts, workshop materials, and reports
*Organise meetings, prepare agendas, and take minutes.
*Update and maintain CRM systems or spreadsheets with customer and wholesale account details.
*Assist with scheduling and managing social media posts or email campaigns.

*Outreach and Promotion: *Actively reach out to local groups and organisations to promote their sewing workshops and talks.
*Engage with wholesale customer inquiries, including setting up accounts and maintaining strong relationships.
*Actively plan and organise the company’s attendance at sewing and quilting shows across the UK and Northern Ireland.
*Take charge of logistics, including coordinating travel arrangements, scheduling, and ensuring all necessary materials and products are prepared for the events.
*Load and drive the company van to and from events, ensuring the safe transport of goods and display materials.
*Unload, set up, and dismantle the display booth or stand, creating an inviting and professional space to promote their brand.
*Represent the company at events, engaging with attendees to assist with inquiries, provide technical support, and promote products and workshops.

*Bookings and Coordination: *Handle bookings for sewing instructors and ensure seamless communication between customers and instructors.
*Organise training sessions for their sewing instructors, including scheduling and ensuring they receive all necessary materials, tasks, and instructions in advance for each session
*Coordinate and manage bookings for their team of sewing instructors, ensuring their individual calendars are up-to-date and they have all necessary details, including teaching locations, travel arrangements, class content, discount codes, and required products.
*Managing instructor invoices and expenses.
*Proactively identify, reach out to, and engage potential candidates for their UK workshop instructor team, and their teacher program.

Requirements:
*Exceptional organisational and communication skills.
*Valid UK Driving License
*French Language Skills [Desirable]
*Confident in managing multiple tasks and prioritising effectively.
*Proactive and personable, with an ability to build relationships with diverse groups.
*Comfortable with social media platforms, email, and basic technical troubleshooting.
*Interest or experience in sewing, quilting, or the creative arts is a plus but not essential.
*Willingness to travel within the UK and Northern Ireland.
Benefits:
*A supportive and creative work environment.
*Opportunities to attend inspiring sewing and quilting events.
*Competitive pay and opportunities for growth within the role.
*A chance to make a meaningful impact in the sewing and crafting community.