Senior Office Administrator
Hertfordshire | Manufacturing / Distribution Co | £40,000 + benefits
This well established manufacturing and distribution business is looking to recruit a Senior Office Administrator to join its busy team and play a key role in the smooth running of the office while working with many people in the business and coordinating with customers. Key tasks include:
*Work with both the customer service and sales functions as well as the responsibility for the smooth running of the office.
*Managing the Health and Safety of the office
*Managing the supplies for the smooth running of the office
*Managing telephone calls - Inbound and outbound
*Meeting and Greeting clients and visitors
*Filing and maintaining files in the filing cabinets
*Raising customer invoices
*Working with the Sales and Service teams
*Coordinating delivery and installation of the products
*Dealing with client queries promptly
*Assisting colleagues and provide administrative support
*Coordinating and booking in engineers to support customers
*Other general admin duties relating to the company
Key traits that the successful candidate will have include:
*Strong Administration and communication skills
*Ability to talk customers through issues to resolution
*Ability to communicate effectively in writing, face to face and over the telephone with a wide range of clients and workers
*Ability to prioritise workload and multitask
*Ability to monitor and analyse workload to inform line manager of progress against targets
*Flexible approach to changing business needs
*The candidate will work day to day on the Salesforce CRM system so you will need to be proficient with this.
This is an excellent opportunity to join a friendly local business and work in an interesting challenging role.