Resident Host
other jobs Cobalt Recruitment
Added before 1 Days
- England,Yorkshire and The Humber,West Yorkshire,Leeds
- full-time
- £25,500 per annum
Job Description:
Cobalt are currently assisting one of the Build to Rent industry’s leading businesses in their search for a front of house hire, for a luxurious BTR development in Leeds.
For this position, the company will ideally want a professional background in either property, student accommodation, hospitality, customer service, or general administration.
You will be a pivotal member of the site/front of house team, ensuring that residents receive an excellent service, the building is maintained and managed efficiently to the company standard, and the team works as one. This role will report to the Community Manager, providing an exceptional resident experience through delivery of first-class customer service.
Location: Leeds City Centre (site based)
Responsibilities
* Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home
* Conducting customers viewings and tours
* Undertaking pre-let inspections and scheduled inspections of communal areas
* Logging receipt and collection of customer parcels
* Building security and resident administration in line with GDPR
* Arranging and hosting events for residents
* Logging and reporting all Health and Safety tasks
* Administrative duties predominantly revolving around reports producing system reports
Requirements
* Demonstrable experience of working in customer-facing role; hospitality/property/customer service background
* Awareness of H&S requirements on-site and a demonstrable ability to implement H&S on site
* Continually strives to improve knowledge, skills and abilities to produce the best results
* A flexible approach, dedication to working well in a team
* Positive attitude and ability to go above and beyond for residents with little supervision
* Proficient with common software eg Microsoft/Windows etc
* Excellent communication skills, including written and verbal English and numeracy
* Experience with events desirable
This is a permanent position that works on a rota system and will require 1 Saturday every 3 weeks, that you will get TOIL for.
This is an excellent opportunity to cement yourself within a market leading company in the build-to-rent industry. If you have relevant experience and you are looking to progress your career within property, then apply online today!
For this position, the company will ideally want a professional background in either property, student accommodation, hospitality, customer service, or general administration.
You will be a pivotal member of the site/front of house team, ensuring that residents receive an excellent service, the building is maintained and managed efficiently to the company standard, and the team works as one. This role will report to the Community Manager, providing an exceptional resident experience through delivery of first-class customer service.
Location: Leeds City Centre (site based)
Responsibilities
* Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home
* Conducting customers viewings and tours
* Undertaking pre-let inspections and scheduled inspections of communal areas
* Logging receipt and collection of customer parcels
* Building security and resident administration in line with GDPR
* Arranging and hosting events for residents
* Logging and reporting all Health and Safety tasks
* Administrative duties predominantly revolving around reports producing system reports
Requirements
* Demonstrable experience of working in customer-facing role; hospitality/property/customer service background
* Awareness of H&S requirements on-site and a demonstrable ability to implement H&S on site
* Continually strives to improve knowledge, skills and abilities to produce the best results
* A flexible approach, dedication to working well in a team
* Positive attitude and ability to go above and beyond for residents with little supervision
* Proficient with common software eg Microsoft/Windows etc
* Excellent communication skills, including written and verbal English and numeracy
* Experience with events desirable
This is a permanent position that works on a rota system and will require 1 Saturday every 3 weeks, that you will get TOIL for.
This is an excellent opportunity to cement yourself within a market leading company in the build-to-rent industry. If you have relevant experience and you are looking to progress your career within property, then apply online today!
Job number 1791301
metapel
Company Details:
Cobalt Recruitment
Company size: 100–249 employees
Industry: Recruitment Consultancy
Cobalt unlocks the true value of recruitment by leveraging over two decades of international real estate and construction expertise into one of the mo...