This role is based within our offices in Bordon, Hampshire x5 days per week.
Responsibilities:
Processing and reviewing stock from quotes entered by the National Sales team including:
*Stock transfers and scheduling from both internal and external warehouses
*Ensuring all orders are processed in a timely manner meeting the customers due dates
*Stock reconciliation - shortage / overage investigation
*Managing external rework projects with 3rd party providers
*Producing compliant labelling and delivery paperwork
*Booking deliveries via external portals and time management systems
*Assisting with item set up, confirming rework quantities, providing images to sales teams, confirming packaging requirements and costings
*Providing forecasted demand for stock
*Review and application of customer specific delivery manuals
*Monitoring the operations inbox actioning any tasks within
For specific National customers:
*Produce delivery paperwork and customs documentation
*Complete regular open order books with updates dates for restock
*Manage bookings in of goods out
*Arrange courier collections of goods out
*Ensuring SAP is updated with accurate POD’s
*Ensuring Delivery notes are completed in a timely fashion
*Create Problem Logs and resolve non-compliance issues
*Customer service - external communication
*Packaging maintenance and ordering
*Excellent communication with National sales ensuring all details and orders are fulfilled to the customers requirements on or before the date expected
Essential Skills:
*Ability to work well under pressure and to work to strict deadlines and delivery requirements
*Excellent Attention to detail
*Strong communicator, both verbal and written
General Skills:
*Strong organizational and numeracy skills
*Strong communicator, both verbal and written
*Able to multitask and adapt to changing demands and priorities
*Proficient in MS Office Applications and SAP (not essential)
*Good team player with experience of a busy working environment
*Ability to forward plan
*An ability to interpret customer requirements into practical solutions