We have an exciting opportunity to recruit a Neighbourhood Manager on a FTC for a minimum of 9 months in Liverpool on behalf of an established housing association.
Your new role
*Assisting with the management of the Neighbourhoods team to deliver high-quality housing management services including performance management
*Dealing with employee related issues such as inductions, training, sickness, absence, grievance and disciplinary
*Assisting with audits, reviews and creation/delivery of neighbourhood plans, strategies, policies and procedures
*Working closely with internal colleagues & stakeholders to ensure the effective delivery of housing & tenancy management services
*Encouraging and leading on effective resident involvement and fostering excellent customer relationships
What you’ll need to succeed
*Experience of managing a high-performing team to deliver against KPIs and excellent customer service
*Strong stakeholder management skills and facilitating excellent relationships with customers, colleagues and external partners
*Good knowledge of housing management, technical services, housing law and best practice relating to neighbourhood/tenancy management
*Ability to demonstrate a strong, personal leadership style that fosters confidence in staff, residents and stakeholders
What you’ll get in return
*Fixed term contract
*Competitive salary
*Hybrid working
What you need to do now

If you’re interested in this role, click ’apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk