Sales Administrator/Office Coordinator
*Annual Salary: £30,000
*Location: North Oxford
*Job Type: Full-time
Reed are delighted to be partnered with a company based in North Oxford who are seeking a Sales Administrator/Office Coordinator for their Summertown office. This role is ideal for a candidate with excellent organisational and communication skills, who thrives in a fast-paced environment and demonstrates the ability to work under pressure. The successful candidate will support both the Sales and Planning teams, ensuring efficient office operations and high-level client service.
Day-to-day of the role:
*Register new buyers and prepare property brochures.
*Coordinate marketing and advertising efforts locally and with nearby offices.
*Manage KYC and anti-money laundering processes, liaising with internal onboarding and compliance teams.
*Oversee the invoicing process for the Sales and Planning teams, including debt collection to ensure timely payments.
*Maintain up-to-date window cards, brochure displays, and office systems.
*Liaise with potential buyers, arrange viewings, and manage diaries.
*Maintain client files and databases for Residential and Planning clients.
*Establish and maintain trusted relationships with clients to facilitate and accelerate the onboarding processes.
*Implement strategies for continuous improvement of business processes and increased efficiency.
*Perform general administrative duties as required by the teams, including event coordination and supporting the Head of Office with daily management tasks.
Required Skills & Qualifications:
*Proven ability to prioritise and coordinate tasks efficiently, ensuring all deadlines are met.
*Demonstrable experience supporting a team of professional fee earners.
*Excellent IT skills (Word, Excel, MS Outlook) and experience using KYC systems or similar.
*Strong communication skills, both verbal and written, with a background in customer service.
*Ability to establish and maintain effective working relationships with colleagues at all levels.
*Flexible and punctual, with a proactive approach to administration.
*Experience in client due diligence, including completing independent searches and sanction checks.
*Interest in working in a real estate/estate agency environment.
Benefits:
*25 days annual leave + public holidays, with the option to purchase up to 5 additional days.
*Health screening, gym discounts, wellbeing support, and more.
*Pension, life assurance at 8x basic salary, and group income protection.
*Interest-free season ticket loan, bonus scheme, share incentive plan, and financial advice.
*Diverse and inclusive work environment with a strong company culture and social events.