Job Title: Personal Lines Account Handler
Location: Hemel Hempstead
Reports to: Director
Overview:

Join our team to manage Mid and High Net Worth insurance policies, delivering top-notch service to our valued clients.
Key Responsibilities:
*Maintain a professional image with customers and insurers.
*Understand and meet customer needs.
*Build and sustain strong client relationships.
*Handle renewals and new business per FCA guidelines.
*Complete tasks efficiently and on time.
*Record and report compliance activities.
*Continuously improve your technical knowledge.
Skills and Competencies:
*Excellent customer care and organizational skills.
*Strong technical knowledge of Mid and High Net Worth insurance.
*Effective negotiation skills.
*Familiarity with FCA processes.
Qualifications and Experience:
*CII qualification is desirable.