Office Assistant
Thornhill Galleries is an established business that specialises in the supply and installation of antique, reproduction and bespoke fireplaces. The New Malden premises has a large showroom with over 350 fireplaces on display, together with workshops and a pleasant office space. The company has workshops in the UK and China, and regularly imports and exports materials and finished products around the world.
Role Information
*Contract type: Permanent.
*Salary: £25,000 per annum. (PAYE)
*Hours: 40 hours per week. Office based. (This is not a hybrid role). Monday to Friday, 9.00 - 17.30.
*Benefits: *28 holiday days per year (including bank holidays).
*Company pension scheme.
*Parking.
*Provision for growth and development within the business.




Role requirements are listed (but not limited to) below:
Office Management
*Oversee annual service of workshop plant and building maintenance / utilities.
*Oversee company insurance policies.
*Assist with general office filing.
*Order business and site supplies including ongoing management of trade accounts.
*Diarise, purchase, stock in and arrange collection of stock purchased.
*Arranging off site accommodation and travel as required.
*Oversee employee CSCS cards and RAMS for installations.
*Oversee dairy management and daily itinerates.
*Oversee stock listed on third party sales platforms.
*Arrange shipping for sale of stock.
*Assisting with general stock control.
*Manage shipping batches of stock from overseas suppliers.
*Prepare and send sales quotes and invoices.
*Compile completion paperwork after installation - primarily O&M (Operations & Maintenance) documents, gas certificates and flue reports.
Ongoing Business Development
*Greet clients and show them around the showroom.
*Research and initiate contact with new suppliers.
*Assist with client enquiries.
*Assist with the development of a new company brochure.
*Manage mail out of print brochures to domestic and international clients.
*Maintain and develop a client database for mail outs.
*Oversee the management of social media platforms as required.



Prospective Candidates Must…
*Have excellent written and verbal communication skills - the successful candidate will be communicating with high-net-worth individuals.
*Have superb organisation and communication skills.
*Have good time management skills and the proven ability to organise and control an adapting workload.
*Be able to multitask and have a keen interest in working within a small business and therefore be able to switch between tasks quickly.
*Have a positive attitude and a flexible approach to work, with a willingness to help where necessary.
*Be able to stay calm under pressure and meet deadlines that are set.
*Have a high level of discretion and professionalism.
*Be prepared to be assertive where necessary - usually with suppliers that are late or overdue customer invoices.
*Have good web research skills.
*Be wanting full time employment for an extended period of time.
*Be willing to adapt and grow with the role as required.
*Ideally live within a sensible travel distance of the office.
*Be proficient in: *Internet searches
*Microsoft Office (Word, Excel, Powerpoint etc)
*WhatsApp / Zoom / Teams etc.