PART TIME Customer Services Representative
*Job Type: Part-time, Permanent
*Location: Kendal, Cumbria
*Salary: IRO £23k pa pro rata
*Hours: Monday to Friday, 9.30 to 14.00 hrs ideally (22.5 hrs per week)
We are excited to offer an opportunity to join our client’s team as a Part-time Customer Services Representative at their Kendal office.  
If you’re looking for a part time position, then this role could be the perfect opportunity for you!
This role is crucial for managing orders and providing administrative support to managers.
As part of a small, established team, the successful candidate will also assist with client accounts and contribute to various customer service functions.
Day-to-day of the role:
*Enter and manage orders from entry to delivery, ensuring smooth operation and customer satisfaction.
*Update stock availability and ensure accuracy of product descriptions, images, and pricing within Amazon’s system.
*Address customer enquiries and resolve specific issues related to orders.
*Liaise with external warehouse providers and delivery/haulage companies.
*Support account managers and participate in regular online meetings to address operational issues and plan future requirements.
*Utilise customer systems and SAP for daily operations.
*Engage in continuous improvement of current practices and role development.
*Handle the picking, packing, and dispatching of small orders from our Kendal warehouse.
*Assist in stock takes and perform other associated office tasks as needed.
Required Skills & Qualifications:
*Experience using Amazon’s Vendor Central system is ideal.
*Strong customer service and communication skills.
*Proficient in Microsoft Excel and Word.
*Experience with SAP is an advantage.
*Exceptional attention to detail with the ability to prioritise and organise effectively.
*Analytical and proactive approach to problem-solving.
*Calm and helpful demeanour in all customer interactions.
*Ability to work independently with minimal supervision and manage own workload.
*Clean driving licence is advantageous.
Benefits:
*25 days holiday pro rata
*Opportunities for role development and training.
*Discount on all products
*Part of a supportive and dynamic team.
This is a great opportunity for anyone who is looking for a part time role, if this is of interest to you please APPLY NOW!