Be the face of excellence in events at St Monica Trust.
For over 100 years, St Monica Trust has been creating communities where older people thrive, and our events play a vital role in bringing people together. As our Event Facilitator, you’ll help us uphold this legacy by ensuring every event reflects our values of Connection, Contribution, and Choice.
Based primarily at Cote Lane, you’ll manage and grow a range of events, from intimate gatherings to larger functions. Your goal? To deliver exceptional experiences for every client while maintaining a respectful and positive environment for our residents.
About the role
This is a role for someone who thrives on variety and responsibility. You’ll oversee every aspect of event planning and delivery, including:
*Managing event bookings, catering, and vendor contracts.
*Ensuring health and safety standards are met at all times.
*Acting as the face of St Monica Trust for clients, creating lasting impressions with your professionalism and people skills.
*Supporting the Village Manager in growing the business potential of our facilities.
No two days will be the same, but every day will be an opportunity to build relationships and create memorable experiences.
What we’re looking for
You’ll bring:
*A proven track record in event planning, with knowledge of catering, dietary requirements, and health and safety regulations.
*Exceptional communication and client service skills, with the confidence to speak to large groups.
*Experience in troubleshooting technical equipment (e.g., audio/visual systems) and an eye for detail.
*Sensitivity and compassion, particularly when supporting more personal events like funerals and wakes.
Desirable qualities include budget management experience, hospitality industry knowledge, or a qualification in event planning.
Key Results
*Responsible for the smooth, efficient and cost effective (and profitable, where possible) events planning and delivery at Cote Lane and other sites from time to time. ·
*Relationship building with internal and external stakeholders and clients. ·
*Manage contracts, Service Level Agreements, invoicing and queries relating to event providers and suppliers. ·
*Event booking (including catering) planning duties, instructing the relevant stakeholders and maintaining client focus as priority. ·
*Attend and act as key point of contact at events (where relevant/directed) including overseeing H&S, cleanliness, equipment maintenance and client comfort. ·
*Meet strategic plans and support Village Manager (VM) with growing the business potential of the events facilities and equipment (including full stage, lighting and audio) and other site’s spaces. ·
*Some budget management responsibilities under direction of VM.
Skills and Experience
Communication
*Advocate culture of communication and information sharing between team members.
*May involve others in resolving and discussing mutual problems.
*Written responses presented in range of formats.
*Exchanges and clarifies technical or complex info for diverse audience.
Thinking Style
*Analyses facts and available information to resolve varied and non-routine problems. ·
*Plans and organises a range of interlinked activities and tasks. ·
*May modify processes for best outcomes. ·
*Confident with data and report writing/business case. ·
*Aware of wider issues. ·
*Uses experience to identify most appropriate actions. ·
*Pre-empts issues and trouble shoots.
Well- being and Values
*Demonstrate interest, care and attention.
*Create a positive impression.
*Reliable, dependable and professional.
*Aware of cultural and individual differences in all interactions and service areas.
Working with Others
*Role models integrity. ·
*Flexible style, stepping in to support team members when required. ·
*Liaises with other teams/departments and external partners/contacts as service area expert. · Encourages engagement and flexibility within team.
Other Skills and Qualifications
Essential
*Experience of risk assessments and mitigation.
*· Knowledge of event planning.
*· Working knowledge of catering and dietary requirements.
*· Strong IT skills.
*· Knowledge of H&S; COSHH.
*· Demonstrates sensitivity and compassion as appropriate to event, which will include funerals and wakes.
*· Exceptional people skills, strong client focus and responsive to last minute needs.
*· Confident at public speaking, making announcements etc. with large groups of people.
Desirable
*Experience of budget management. ·
*Experience of setting up, troubleshooting technical equipment (e.g. audio/visuals). ·
*Project or event planning qualification. ·
*Experience of working with older people and those with specialist needs. ·
*H&S and/or COSHH qualification. ·
*Experience gained within the hospitality industry.
Hours:
Full time, 35 hours per week on a 12 months FTC
Salary Ranges:
£26,717.60 - £29,793.40