IT Support Technician - Poole £25,500
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Added before 10 Days
  • England,South West,Dorset
  • full-time
  • £23,000 - £25,500 per annum
Job Description:
An IT Support Technician required to join an established and growing business based Poole, offered on a hybrid basis.

Are you an enthusiastic, customer-focused IT professional? We’re looking for an L2 IT Support Technician to provide technical support to internal end users and enjoys solving complex problems.

Key Responsibilities:
*Technical Support: Provide expert analysis, troubleshooting, and system & network monitoring for internal end users.
*Maintenance & Support: Handle day-to-day maintenance and support tasks as required.
*Ownership: Take full ownership of issues until resolution, providing 2nd Line support
What You’ll Do:
*On-Site Support: Provide local desk side support
*Remote Support: Provide remote support to end users internationally
*Microsoft Environment: Work with Windows Server 2012/16/19 and up to Windows 11 Operating System.
*Active Directory & More: Manage Active Directory, DHCP, DNS, Remote Desktop Services, and VPN connections.
*Office 365: Utilize your knowledge of the Office 365 environment.
*Networking: Apply your understanding of networking principles to troubleshoot and resolve issues.
*IT Security: Address IT security issues, including networking, backup solutions, and spam/malware filtering.
Requirements:
*Experience: At least 3 years of experience in an IT-based role
*Skills: Strong technical skills in a Microsoft environment and practical networking knowledge.
*Customer Focus: Excellent customer service skills and the ability to work independently and as part of a team
The company:
*Dynamic Environment: No two days are the same, offering a variety of challenges and opportunities.
*Friendly Team: Work with a supportive and collaborative team.
*Growth Opportunities: Develop your skills and advance your career in IT support.
Additional Information
Salary for this role is competitive up to £25,500 dependant on experience
Based on site 2-3 days per week in a Poole based office.

Benefits Include:
*25 days holiday + Bank holidays + Christmas week off
*Annual bonus
*Birthday day leave
*Brands discounts
*And many more!
How to apply:
If you are interested in the IT Support Technician role, please submit a copy of your CV to
For further information, contact Charmaine Padfield on the IT team at Bond Williams Professional Recruitment in Bournemouth option 4 for IT
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency
Job number 1799570
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Company Details:
Bond Williams
Company size: 20–49 employees
Industry: Recruitment Consultancy
Bond Williams Professional Recruitment is a well-established independent recruitment agency that work with some of the leading companies and organisat...
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