IT Support Analyst
other jobs Just IT
Added before 9 Days
- England,London,City of London
- full-time
- £35,000 - £40,000 per annum
Job Description:
IT Support Analyst (Law firm)
Location: City of London
Salary: £35,000 to £40,000
Do you have over 3 years’ experience providing 1st/2nd Line Support in the professional services industry?
If so, this role could be a perfect fit for you.
About the company
My client is one of the world’s largest and most diversified legal groups. With 15 global offices and 250 + users
Position Overview
As an IT Support Analyst, this role is responsible for providing timely and effective assistance to end-users with their IT related issues. The role ensures smooth day-to-date operations, minimises downtime and enhances user satisfaction by addressing IT concerns promptly and accurately.
Candidate Requirements
*Strong knowledge and troubleshooting of Microsoft based operating systems with emphasis on Windows 10
*Strong knowledge and troubleshooting of Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
*Good knowledge of Active Directory
*Good experience in ticketing to ITIL best practices
*Good knowledge of common networking and troubleshooting
*Experience with troubleshooting network printers, MFPs and copiers
*Experience with supporting and configuring mobile devices, specifically supporting iOS platform
Location: City of London
Salary: £35,000 to £40,000
Do you have over 3 years’ experience providing 1st/2nd Line Support in the professional services industry?
If so, this role could be a perfect fit for you.
About the company
My client is one of the world’s largest and most diversified legal groups. With 15 global offices and 250 + users
Position Overview
As an IT Support Analyst, this role is responsible for providing timely and effective assistance to end-users with their IT related issues. The role ensures smooth day-to-date operations, minimises downtime and enhances user satisfaction by addressing IT concerns promptly and accurately.
Candidate Requirements
*Strong knowledge and troubleshooting of Microsoft based operating systems with emphasis on Windows 10
*Strong knowledge and troubleshooting of Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
*Good knowledge of Active Directory
*Good experience in ticketing to ITIL best practices
*Good knowledge of common networking and troubleshooting
*Experience with troubleshooting network printers, MFPs and copiers
*Experience with supporting and configuring mobile devices, specifically supporting iOS platform
Job number 1801145
metapel
Company Details:
Just IT
Company size: 100–249 employees
Industry: IT
Just IT is about making careers happen. As a national multi award-winning company operating for over 20 years, we support learners through our unique ...