An exciting opportunity for a Private Medical Receptionist has become available to join a Front of House team in a private clinic on Harley Street (close Baker Street and Bond Street tube stations) with a competitive salary on offer.
The clinic is highly specialised, independently owned with state-of-the-art facilities, and is dedicated to providing the best, personalised healthcare with a breadth of surgical and medical expertise in eyes.
Private Clinic Medical Receptionist
As a key member of the Front of House Administration team, you will be responsible for providing professional and patient-focused service to our referring consultants and their patients attending the reception, registration and cashiering areas.
· Hours: 9.00am - 6.00pm, Monday to Friday
· Salary up to £32k depending on experience, 23 days of holidays
Private Medical Receptionist responsibilities
· Liaising with patients over the phone and via email to book appointments
· Managing up to 3 clinic diaries, taking payments, advising on treatment plans, and dealing with any issues that arise.
· The Medical Receptionist will also be required to take on administrative duties such as ordering office supplies, stock-taking, and scheduling building maintenance appointments as and when needed.
· To ensure the highest levels of service excellence are delivered to patients, staff, and clinic visitors.
· To follow departmental processes and procedures to ensure that the best patient services are delivered.
Skills & Experience
· Previous experience as a receptionist in a similar private clinic or hospital
· Excellent communicator, adaptable with good attention to detail and problem-solving skills.