JT12: Field Service Engineer 

Location: Swindon

Salary: Competitive 

Overview:
First Military Recruitment are currently seeking a Field Service Engineer on behalf of one of our clients. The successful candidates will need to have a multi-skilled engineering background with an electrical bias. This is a fantastic opportunity for an experienced engineer to work within a new engineering sector, with full training provided. Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:
*Perform remote support or on-site support to breakdown situations.
*Perform on site commissioning where required.
*Conduct operator and technical training events at the client’s site.
*Working as part of a team or individually responding to on-site customer support requests.
*Manage and interpret customer requirements - listen to clients and understand, anticipate and fulfil their needs.
*Ensure customer is happy with all aspects of work before leaving site.
*Contact Service Manager before leaving customer site with progress report and/or follow up work required.
*Ensure service parts for each job are prepared and ready prior to leaving.
*Check for missing items on service kits and follow up with stores on delivery, raising any issues/shortages with appropriate personnel.
*Perform on call and service duties as per service Rota.
*Assist with machine building or testing as required when in workshop.
*Continuous improvements in the processes and service.
*To undertake any other duties required by management to meet the needs of the business.
*Keep up to date with new technologies or process procedures.
*Provide feedback on common problems and advise on potential defects.
*Develop and maintain the customer relationship.
Skills and Qualifications:
*Recognised apprenticeship in either an Electrical or Mechanical discipline.
*Hold a current passport as international travel may be required.
*Required to work on their own initiative and as part of a team, with good communication skills and the ability to liaise confidently with customers in a high-pressure situation.
*PC literate with ability to create, modify and maintain MS office documents (PDF Files, excel, Word, PowerPoint).
*Flexible to working hours and location as may be required to work away from home.
*Possess a high degree of reliability, flexibility and self-motivation.
*Understand and carry out Health and Safety requirements.
*Ideally have knowledge of pneumatic systems.
*Ideally have knowledge of PLC systems and the ability to upload and download programs.
Benefits:
*Company vehicle
*Full company and manufacturer training
*Tools, Laptop and Phone
*Company Pension
*Plenty of overtime to boost earnings
*Medical Insurance Scheme
*Nest Pension Scheme
*Life Insurance Cover
JT12: Field Service Engineer

Location: Swindon

Salary: Competitive