Technical Support Engineer
other jobs F Job
Added before 6 Days
  • Wales,Cardiff
  • full-time
  • £28,000 - £37,000 per annum
Job Description:
Technical Support Engineer - Cyber Security Consultancy
*Junior to Mid-Level
*Salary: £28,000 - £37,000 dependent on experience
*Hybrid working - Outskirts of Cardiff. Need some flexibility to travel to sites across the UK.
*Eligible for SC Clearance.
Technical Support Engineer opportunity joining a 15-20 employee Cyber Security company operating in the UK Defence sector.
You will be based on their office on the outskirts of Cardiff on a hybrid basis with some travel to Bristol and Corsham to deliver technical projects and deliver training demonstrations to both teams and clients.
You would work on an average of 3 days on site per week depending on which project phase you are working on (sometime phases will involve 4/5 days, sometimes just 1 day and remote working to complete documentation). All travel will be re-imbursed.
They will provide training and knowledge transfers to fill any gaps in your knowledge.
The role:
*Management / configuration of Azure virtual machines and virtual environments.
*Management / configuration of O365 (SharePoint, permissions groups, access control, security policies)
*Directory configuration, Server Building/VM building.
*Provide technical advice and guidance as ’business as usual’.
*Support delivery of technical training projects to clients, presenting technical demonstrations and walkthroughs.
*Support project reporting and auditing activity.
*Conduct and complete role-based training as required, this will include both on the job and course-based learning.
Skills required:
*Experience supporting at second-line level for business IT systems.
*An understanding of ’service support’.
*Experience of developing and configuring XMPP systems such as M-Link, Openfire etc.
*Experience of system installation and engineering.
*Proactive, confident and can-do attitude.
*Eligible for SC Clearance.
Benefits:
*25 days holiday (buy and sell options)
*Expensed travel.
*Training and Development Scheme
*Flexible working around core hours
2- Stage video interview process on MS Teams:
*1st - Introductory conversation to understand initial fit for the company and team
*2nd - More technical chat around your experience in relationship to the job role.
Job number 1804433
metapel
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