Equipment Coordinator
Milton Keynes, UK

About Us

Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you’re a motivated, customer-focused individual with a can-do attitude, we want to hear from you.

You’ll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients’ outcomes.

Established in 2010, Medstrom has grown substantially by being patient focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.

We are looking for an Equipment Coordinator to join us on a part-time basis, working 27.5 hours per week, based at Milton Keynes University Hospital.

The Benefits

- Salary of £16,359.20 per annum (based on 27.5 hours per week)
- Contributory Pension Scheme
- 33 days’ annual leave including Bank Holidays
- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme
- Salary Sacrifice Schemes including Cycle to Work
- Full Induction with great training and support
- Receive a treat on your birthday
- Death in Service benefit available
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company

The Role

As an Equipment Coordinator, your duties will include:

- Management of Aria Flex pumps across the Trust on a ward-by-ward basis using RFID monitoring system
- Receiving orders for additional pumps and delivering the units to wards when required within specified KPI timeframes within working hours
- Liaising with Medstrom’ s Clinical Team to help resolve customer questions and wider training requirements
- Liaising and escalating to Trust Clinical Lead any relevant information that may affect the provision of pumps
- Wiping down products using Trust approved cleaning products
- Responding to, and supporting, troubleshooting requests from wards and internal staff
- Committing to compliance with quality processes, both internal and external
- Providing demonstrations and basic user training to caregivers as requested upon delivery
- Undertaking Portable Appliance Testing of equipment

Working hours: 27.5 hours a week, Monday - Friday 9am to 3pm (or 10am - 4pm, we will aim to be flexible).

About You

To join us as an Equipment Coordinator, you will need:

- The ability to work under own initiative and follow procedures to achieve deadlines
- Excellent customer service skills
- Knowledge and experience of working within an NHS/care giving environment would be an advantage
- The ability to communicate effectively, both verbally and in written form
- Basic knowledge of hygiene and safety rules
- Basic PC skills to include email and MS Office
- To be DBS checked or be willing to complete one (cost covered by Medstrom)

In addition to the salary and related benefits, you will join a company that has grown extensively within the last five years and, through a unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.

Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.