Business System Analyst  – Full Time – Belfast cNegotiable
REED Technology Belfast are delighted to partner with our client, an industry leader in Educational Services, who due to continued growth and expansion are seeking to recruit a Business Systems Analyst to join their team for an initial 12 month period 
The Business Systems Analyst will play a key role in understanding and improving our organisation’s business processes systems. The primary responsibility will be to analyse, document, and recommend solutions.
Key Responsibilities:
*Business Applications: *Collaborate with staff, volunteers, and management to gather requirements
*Analyse existing business systems and processes to identify areas for improvement
*Develop detailed specifications for new systems and enhancements.
*Develop high quality systems and process documentation.

 

*System Design and Implementation: *Design and implement solutions that optimise business processes
*Oversee the implementation of new systems or updates to existing systems
*Design and implementation of suitable testing and quality assurance processes.
*Work with external vendors and internal teams to customize and deploy systems.

 

*Data Management and Reporting: *Manage and analyse data from various systems, ensuring that accurate, up-to-date reports are generated
*Design and implement self-service reporting tools
*Ensure that all appropriate data, trends, statistics, performance measures are gathered, analysed, and communicated in furtherance of the organisation’s strategy.

*Training and Support: *Provide training to staff on the use of new or updated systems, ensuring that all team members are equipped to leverage technology effectively.
*Provide technical support for systems and software, troubleshooting issues as they arise. Act as point of escalation for the IT Service Desk.

 

*Project Management: *Lead and coordinate IT-related projects, from planning to execution, ensuring they meet deadlines and stay within budget.
*Regularly report on project progress and outcomes to senior management and stakeholders.
*Contribute to and co-ordinate risk management for business applications.

 

*Compliance and Information Security: *Ensure that systems adhere to data privacy regulations and nonprofit sector compliance standards (e.g., GDPR).
*Ensure information security is considered in the earliest stages of  systems design and throughout the system development lifecycle.
*Identify potential risks related to information security and implement best practices for system and information security.
*Be aware and act in accordance with Technology and Information Security policies.
*Contribute to monitoring and review of relevant Early Years policies.
*Ensure compliance with necessary recording requirements and responsibility for accurate and timely completion of relevant department records and databases.
*Monitor and control access to business applications.

Essential Criteria:
*HND/Degree in Business/ Information Technology, or a related field
*3 years experience as a Business Systems Analyst or applications support.
*Strong understanding of business processes and experience working with CRM, ERP
*Working knowledge of data analytics, reporting, and dashboarding tools.
*Excellent communication skills
*Experience in project management,
To apply please contact Niall Lennon for an initial and confidential discussion.