Butler Rose is working with one of the largest housing associations in London and the south-east in their search for Insurance Officer to join their team. This is a temporary role till end of March 2025 in London with hybrid working and will pay £20.29 per hour to the successful candidate.

As an Insurance Officer, you will be working within the Finance Department to assist the Group Insurance Manager in handling insurance claims and providing support whilst ensuring compliance with policies. You will contribute to the efficient management of insurance-related administrative tasks and support the smooth running of the insurance function.

Duties:
Manage the insurance mailbox on a day-to-day basis, ensuring effective prioritisation.
Assist the Insurance Manager with the annual insurance renewal process where needed.
Promote and raise awareness of insurance risks within the organisation
Liaise with insurers, loss adjusters, and surveyors to process claims for the Group.
Initiate and effectively manage insurance claims throughout their lifecycle, accurately recording all required data where needed.
Collaborate with housing Officers, repairs teams, complaints teams and legal in order to review and process claims.
Handle correspondence providing advice across the group in respect of insurance matters.
Utilising in-house systems to obtain appropriate information such as repair records, inspection records, tenancy/lease agreements.
Using pre-drafted letters, write to insurers, loss adjusters, solicitors and claimants/residents.
Maintain positive and effective working relationships with colleagues from across the group to enable effective communication, problem-solving, and a supportive environment for all insurance related matters.

Ideal candidate will have:
Experience working in the housing and or insurance sector, particularly with large, dispersed organisations.
Proficiency in managing insurance-related administrative tasks, including claims processing.
Ability to liaise with insurance professionals and internal staff to ensure efficient claims handling.
Strong organisational skills to maintain filing and record-keeping systems.
An understanding of managing insurance portfolios for large organisations, supported by experience.
Understanding of risks within a social housing environment.
Commitment to complete professional insurance qualification (Cert CII or higher) within 3 years of joining if not already held (possibly sponsored by Client in accordance with professional learning policy).

We can offer you a full insight and job description on applying, please don’t delay with your application.

Please call or email Cerys Thirlwell for further information.
Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.