Customer Service Executive
other jobs Mosaic Recruitment Ltd.,
Added before 7 Days
- England,East of England,Essex
- full-time
- Salary negotiable
Job Description:
Our ambitious client in Waltham Abbey are looking for a Key Account Executive.
The biggest part of this role involves building and maintaining relationships with key business executives, addressing client queries, managing stock levels, and following established business processes.
In addition, the Key Account Executive will play a key role in resolving issues that arise throughout the process and ensuring that all teams involved meet and maintain Service Level Agreements, ensuring smooth and timely execution of tasks and client satisfaction.
The ideal candidate will have completed a similar office based role previously with excellent Customer Service and Administration skills.
Key Details:
*Account Executive
*Waltham Abbey
*Monday - Friday, 9am - 5:30pm
*£25,000 - £27,000
Responsibilities:
*Manage and navigate multiple databases and systems, including Bamboo and client-specific systems.
*Oversee, track, and transfer quarantined or processed stock to the appropriate departments.
*Execute month-end invoicing procedures and coordinate with the Accounts Department.
Skills:
*Previous experience in a Customer Care role is essential.
*Proficient level of Excel, Word, and Outlook skills is required.
*Prior experience in an administrative role is preferred.
The biggest part of this role involves building and maintaining relationships with key business executives, addressing client queries, managing stock levels, and following established business processes.
In addition, the Key Account Executive will play a key role in resolving issues that arise throughout the process and ensuring that all teams involved meet and maintain Service Level Agreements, ensuring smooth and timely execution of tasks and client satisfaction.
The ideal candidate will have completed a similar office based role previously with excellent Customer Service and Administration skills.
Key Details:
*Account Executive
*Waltham Abbey
*Monday - Friday, 9am - 5:30pm
*£25,000 - £27,000
Responsibilities:
*Manage and navigate multiple databases and systems, including Bamboo and client-specific systems.
*Oversee, track, and transfer quarantined or processed stock to the appropriate departments.
*Execute month-end invoicing procedures and coordinate with the Accounts Department.
Skills:
*Previous experience in a Customer Care role is essential.
*Proficient level of Excel, Word, and Outlook skills is required.
*Prior experience in an administrative role is preferred.
Job number 1807607
metapel
Company Details:
Mosaic Recruitment Ltd.,
Company size: 5–9 employees
Industry: Recruitment Consultancy
We are a Harlow based recruiter, established in 2011, we are keen to forge relationships with people and businesses who are interested in trading loca...