This is an exciting opportunity to lead critical changes in control room operations as a SCADA Data Insight Lead. By leveraging advanced tools like GeoSCADA and other Operational Technology systems, you’ll play a key role in improving how vital operational data is utilized. In this role, you will drive positive change, enhance system performance, and significantly impact our regulatory achievements—all while collaborating with a diverse, fast-paced team.

What you’ll be doing as a SCADA Data Insight Lead *Utilizing SCADA systems daily, including SCADA change, alarm management, telemetry replacement, delivery of identified efficiencies, and SCADA data analysis.
*Working closely with stakeholders to implement and embed key principles from industry-wide guidelines and internal standards.
*Supporting the Control Room team by optimizing the use of GeoSCADA and other Operational Technology tools, enabling better insights into operational data presented by telemetry systems.
*Acting as an integral part of the Systems Operations leadership team, providing technical support to control room teams to enhance the use of SCADA/Operational Technology systems across remotely monitored sites.
*Identifying opportunities for optimizing alarm configuration to reduce operational risk, in line with established standards.
*Collaborating with internal and external stakeholders to deliver high-quality changes to control room systems and ensure seamless integration into business-as-usual operations.
*Leading investigations into non-compliances and implementing preventative actions and improvements to enhance system integrity.
Base Location: Kemble Court, Reading (hybrid)
Working hours: This role is based on a 36-hour workweek, typically from 9:00 AM to 5:00 PM, with flexibility in start and finish times.

What you should bring to the role *A HNC or Degree in a STEM subject.
*Experience with GeoSCADA (preferred) or other SCADA systems (essential).
*A solid understanding of key alarm management principles and techniques.
*Familiarity with operational business environments, ideally within the water industry or similar sectors, with experience in handling data to inform decisions.
*Strong analytical and problem-solving skills, with the ability to apply structure and logic to complex issues.
*Excellent communication skills, capable of presenting technical information and data-driven insights to a non-technical audience.
What’s in it for you? *Competitive salary from £36,400 to £48,000 per annum depending on skills and experience
*Annual Leave - 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
*Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
*Personal Medical Assessments – Open to all once a year
*Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing
Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life’s essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.