POST recruitment are recruiting an Operations and Fulfilment Manager for an Omni Channel retail business in Harrogate
Join a dynamic and fast-paced environment where you’ll take ownership of the end-to-end operations and fulfilment process. This hands-on role puts you at the heart of the UK operations and global logistics, ensuring that our products are delivered seamlessly to customers and distributors worldwide.
As a key player in a small but high-performing team, you’ll drive operational excellence across supply chain management, inventory control, and order fulfilment, with a focus on delivering exceptional results. Your efforts will directly impact customer satisfaction, efficiency, and growth.
What You’ll Do:
*Own the Supply Chain: Manage relationships with overseas vendors, ensuring timely orders and on-schedule deliveries to keep our pipeline moving.
*Streamline International Logistics: Collaborate with freight providers to deliver goods quickly and cost-effectively to a global audience.
*Oversee Order Fulfilment: Lead the UK B2B and B2C fulfilment processes, working closely with 3PL partners to ensure every order is accurate and delivered on time.
*Control Inventory: Implement smart inventory management processes, aligning stock with customer demand and minimising waste.
*Leverage Data: Track key metrics like costs, accuracy, and productivity. Turn insights into actionable strategies to enhance efficiency and performance.
*Think Strategically: Help shape and execute strategies to optimise operations and elevate customer satisfaction.
*Manage Budgets: Contribute to budget planning and monitor financial aspects of supply chain and fulfilment operations.
*Solve Problems: Tackle escalated issues, identify process bottlenecks, and develop innovative solutions that drive results.
What We’re Looking For:
*Experience: Logistics, supply chain, or operations, ideally within a 3PL or international business setting.
*Results-Driven: A track record of delivering projects on time, within budget, and to a high standard.
*Analytical Mindset: Strong data skills with the ability to turn numbers into impactful insights.
*Tech-Savvy: Proficiency with relevant software tools and systems.
*Strong Communicator: Excellent interpersonal skills to build relationships with teams, partners, and stakeholders.
Why Join Us?
This is more than a job; it’s an opportunity to be a game-changer in a growing business. You’ll play a pivotal role in driving operational success, working with a small team of passionate individuals who value innovation, collaboration, and excellence. If you’re ready to roll up your sleeves, make an impact, and advance your career in a global business, we want to hear from you!