Location: Nuneaton
Hours: 08:30 - 17:00 Monday to Friday
Salary: £26,505 per annum,  plus 30 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme

About the Job

As a Fleet Maintenance Controller, your role will be to provide vehicle maintenance support to Sky engineers including liaising with garages, booking MOT and services, and arranging vehicles for new starters. Duties include:
*Authorising work requests from garages and interrogating work requests to ensure any work that should be covered under warranty is non-chargeable
*Updating and maintaining fleet maintenance systems.
*Arranging the recovery of vehicles and support an engineer through any mechanical issues they have with their vehicles
*Chasing garages for updates on vehicles to minimise vehicle downtime
*Processing invoices and making ad-hoc credit card payments.
*Arranging vehicle deliveries and collections
*Checking vehicles upon delivery/collection to site from the field
*Moving vehicles from the compound to other storage sites / garages
*Assisting with preparing vehicles for new start engineers, this may require some outdoor working at times
*Answering queries by phone and email
*Raising recharges for vehicle damage 
*Reporting using Excel/google suite
*Auditing systems to review data being held is current
*Other administrative duties as and when required

About You

We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role!
*Excellent Customer Service Skills
*Previous experience within a similar role desirable
*Good MS Office / Google Suite skills.
*Accurate data entry
*Good eye for detail and able to spot errors 
*Ability to multitask and work in a fast paced environment

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies.  We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales.  As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.

You may have experience in the following: Fleet Maintenance Administrator, Vehicle Fleet Coordinator, Fleet Operations Assistant, Fleet Logistics Coordinator, Maintenance Planner, Automotive Service Coordinator, Vehicle Fleet Administrator, Fleet Support Officer, Vehicle Repair Coordinator, Maintenance Scheduler, Fleet Services Coordinator, Transport Administrator, Workshop Controller, Service Support Administrator, Automotive Fleet Specialist, Vehicle Compliance Coordinator, Fleet Operations Controller, Technical Fleet Administrator, etc.

REF-218 593