Job Title: People Services Administrator
Contract Type: Permanent
Salary: £25,050.74 (£27,526.11 is achieved after 12 months successful performance in the role)
Working Hours: 35 Hours per week
Working Pattern: Monday-Friday/Hybrid
Location: Speke, Liverpool.

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don’t meet all the essential criteria on the job description.

The difference you will make as a People Services Administrator.
You will provide first line support to colleagues and managers on all areas of the employee lifecycle including recruitment and on-boarding, performance management learning and development, payroll and system administration, including advising on people policy and processes, providing a ’once and done’ resolution to queries or escalating where appropriate.
About you
We are looking for someone with.
· Proven track record of providing transactional HR support within a diverse and unionised organisation. 
· Excellent communication skills both written and verbal.
 · Experience of working in a shared service or telephone based operation. 
· Eye for detail and a methodical approach to problem solving.
 · Resilience and tenacity to see things through to conclusion. 
· Customer first ethos and the ability to elicit colleague needs quickly and deliver to those needs.
 · Initiative and drive to identify ’better ways’ of working to improve efficiency.
 · Excellent planning and organisational skills and the ability to prioritise a busy and varied workload delivering to service level agreements. 
· Ability to show initiative and propose solutions to issues identified.
 · Experience of working with HR systems and Microsoft packages 
· Excellent team player who can work flexibly to meet business requirements.
Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
*Competitive pay & generous pension 
*28 days holidays plus bank holidays
*Flexible working options available
*Investment in your learning, personal development and technology
*A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 
Applications may close before the deadline, so please apply early to avoid disappointment.