Major Recruitment are currently recruiting for experienced FULL TIME Outbound Market Research Interviewers / Telemarketers to work from home, on an ongoing temporary basis, for one of the UKs largest independent research and analytics companies.
*Please note you must be based in the UK on a full time basis, to be considered for this position*
Hours of work - Monday to Friday 09:00am- 5:00pm (please note we cannot offer part time hours for this role)
Rate of pay - £11.44ph plus commission based on performance, and time/attendance bonus (please note this position is paid monthly)
*Start date January 2025*
The purpose of the role is to contact businesses to conduct a telephone interview, there and then where possible, or to arrange an appointment to call back at a more convenient time for them to participate. The interviews need to be conducted to the highest quality standards and to agreed daily targets.
*This is a high-volume outbound calling role!*
Please note you will be working from home, so you will need to have your own Windows laptop or desktop computer with 4GB Ram and a 4 thread CPU with 8mbps download and 5mbps upload internet speeds (no MacBook, Chromebook or IPAD).
You will also need your own Direct USB headset, NOT a USB wireless and/or Bluetooth headset. You won’t be able to pass the initial IT test if you don’t have the correct equipment/software.
Main Duties
*Contact businesses to Conduct telephone interviews in accordance with quality standards
*High volume of outbound calls
*Complete surveys in a timely manner ensuring all information gathered is accurate and recorded correctly.
*Supply project related feedback and observations to team manager
*Dealing with any problems/complaints that arise
*Working towards daily and weekly targets
*Building a strong rapport with the person you are speaking to.
*In addition to your normal duties, you may occasionally be required to undertake additional work necessary to meet the needs of the business, without additional remuneration.
Candidate Requirements
*Excellent communications skills
*The ability to build rapport quickly and engage with a respondent
*Literate and numerate
*Computer literate
*Excellent timekeeping and attendance
*Resilient self-motivated and target driven
*Strong work ethic
*Extremely organised
*Own Windows based laptop / computer
*Own Direct USB headset
Working From Home - Monday to Friday 9am till 5pm
Full time only
Monthly Pay - 12th of every month
£11.44ph plus bonus based on performance, aswell as an extra bonus based on time keeping /attendance
Please click to apply