Cyber Security Support Analyst
£30k - £36k
London
Overview
Our client is seeking a Tier 1 Cyber Security SOC Support Analyst to join their expanding UK based Service Desk team. The ideal candidate will have a minimum of 1-year experience in a similar role and will be responsible for monitoring systems, responding to alerts, and escalating urgent threats to the Escalations Management Team.
Responsibilities
- Provide triage and first line of defense for all cyber security incidents within the organization
- Take ownership and provide remedial actions to mitigate cyber security threats
- Manage technical and stakeholder incident reporting via concise communications
- Liaise with third-party service suppliers and act as a central point of contact during active incidents
- Provide operational support to the wider Cyber Security Team on security incidents
- Deliver a professional and customer-focused service through the life cycle of each ticket
Qualifications
Essential Experience
- Minimum 1 year of proven experience in a Tier 1 Cyber Security SOC Support Analyst role
- Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies
- Understanding of key Microsoft 365 Cloud Technologies from a threat landscape perspective
Essential Certification
- SC-200 Microsoft Certified: Security Operations Analyst Associate
- SC-900 Microsoft Certified: Security Compliance and Identity Fundamentals
Personal Skills
- Highly motivated with a can-do attitude
- Attention to detail and excellent communication skills
- Proven client service skills and ability to work under pressure
- Good telephone etiquette
Exams towards certifications relevant for your role fully paid for by the company
This is an exciting opportunity to be part of a successful and leading London based MSP to further your Cyber Security career prospects!
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