Installation Telecommunications Engineer (VoIP)
My client is seeking a skilled and detail-oriented Installation Telecommunications Engineer specializing in VoIP systems. The successful candidate will be responsible for designing, installing, and maintaining VoIP infrastructure for their clients. This role requires a combination of technical expertise, problem-solving skills, and excellent communication to ensure seamless integration and optimal performance of VoIP solutions.
Package:
Basic Salary: £30,000-£40,000 depending on experience
Car allowance: £5,000 per year
Holidays: 23 days + Bank Holidays
Overtime/On Call alternate weekends
Location: Bristol and Surrounding areas
Key Responsibilities:
*Install, configure, and test VoIP hardware and software, including IP phones, servers, and gateways.
*Integrate VoIP systems with existing telecommunication networks and IT infrastructure.
*Collaborate with clients to assess requirements and design tailored VoIP solutions.
*Create detailed documentation for system design, configurations, and project plans.
*Troubleshoot and resolve issues related to VoIP systems, including call quality, connectivity, and configuration problems.
*Perform regular maintenance, updates, and patches to ensure system reliability and security.
*Conduct end-to-end testing to ensure VoIP solutions meet performance and quality standards.
*Identify and mitigate potential risks during system integration and deployment
*Provide training to clients on the use and management of VoIP systems.
*Offer ongoing support and technical assistance post-installation.
*Maintain accurate records of installations, configurations, and client interactions.
*Prepare technical reports and provide feedback to project managers and stakeholders.
Qualifications:
*Bachelor’s degree in Telecommunications, Information Technology, or a related field (or equivalent work experience).
*Proven experience in installing and configuring VoIP systems, including familiarity with SIP, RTP, and other communication protocols.
*Proficiency with VoIP platforms Gamma and 8X8.
*Strong understanding of networking concepts, including LAN/WAN, QoS, VPNs, and firewalls.
*Certification such as CCNA Collaboration, Avaya Certified Specialist, or equivalent is a plus.
*Hands-on experience with tools for monitoring and troubleshooting VoIP systems.
Key Skills:
*Excellent analytical and problem-solving abilities.
*Strong interpersonal and communication skills to interact with clients and team members.
*Ability to work independently and manage multiple projects simultaneously.
*Keen attention to detail and commitment to delivering high-quality solutions.
Working Conditions:
*Fieldwork involving on-site installations and client meetings.
*Occasional after-hours work to minimize service disruptions during maintenance or upgrades.
*Travel to client locations as needed.
If this role is of interest then please give me a call on or drop your cv to