Are you an organized and proactive professional with a passion for credit control? We’re looking for a Credit Controller to join a dynamic finance team, where you’ll play a key role in managing customer accounts, ensuring timely payments, and delivering exceptional service.
Client Details
Location: Poole
Industry: Retail
Our client is a leading organization within the distribution sector, known for their commitment to operational excellence and customer satisfaction. They offer a collaborative and supportive working environment, where innovation and efficiency drive success.
Description
Credit Controller:


*Act as the main point of contact for customer account queries, providing excellent service.
*Review new and existing accounts for creditworthiness, setting appropriate terms and limits.
*Effectively manage and collect outstanding customer debts to maximize cash flow while minimizing risk.
*Reconcile accounts, manage customer portals (EDI), and resolve payment and invoice queries.
*Produce and distribute customer statements, overdue reminders, and credit hold reports.
*Proactively monitor high-value invoices and new accounts, escalating issues as needed.
*Build strong relationships with customers and internal teams to ensure smooth communication.
*Provide month-end consolidated invoicing and maintain compliance with strict processes.
Profile
Credit Controller:
The ideal candidate will have previous credit control experience, strong organizational and time management skills, and a customer-focused attitude. You’ll be proficient in Excel, Outlook, and accounting software, with a problem-solving mindset and the ability to thrive under pressure. Excellent communication skills, both verbal and written, are essential, along with resilience and a proactive approach to work.
Job Offer
*A competitive salary and benefits package.
*A collaborative and supportive team environment.
*Opportunities for professional development and career progression.
*The chance to work in a key role within a successful distribution business.