Contact Officer
  • England,South West,Dorset
  • full-time
  • £17 per hour
Job Description:
Contact Officer
Duration: Initially 3 months
Hours: 37 hours per week
Location: Bournemouth
Rate: £17 umbrella an hour (£14 PAYE an hour)
Bournemouth, Christchurch and Poole Council are looking for a Contact Officer to join their Adult Social Care Services.
Responsibilities:
*Act as the first point of contact for professionals and the general public requiring information or services
*Administer the Crisis Payment scheme in line with Local Authority policy and guidance
*Support the triaging process for safeguarding of vulnerable adults
*Initiate the assessment process of adults requiring services
*Support the Continuing Healthcare Team in screening referrals for their team.
Requirements:
*Experience of working in a fast-paced environment
*Confident using telephone and computer recording systems
*Knowledge of direct experience of working in an Adult Social Care or Health setting
Job number 1817417
metapel
Company Details:
Service Care Solutions - Social Work
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