*Previous experience in lettings or property management is essential.
*Basic Salary: £25,100
*Includes the option to work one day per week from home once probation passed
A highly regarded estate agency in Horsham looking for an experienced Senior Property Administrator to join their lettings team. This is an excellent opportunity for a motivated professional seeking a structured career path within a supportive and forward-thinking company. Previous experience in lettings or property management is essential.
 
?? The Package
*Basic Salary: £25,100
*Work Pattern: Monday to Friday, 9:00 am – 5:30 pm (two days finishing at 5:00 pm). Includes the option to work one day per week from home once probation has been completed. 
*Additional Benefits: *Holiday commission
*33 days of paid holiday, including an extra day off for your birthday
*Pension
*Life insurance
*Company rewards and incentives
*Structured career path and Employee Assistance Scheme
*Paid entry fees for charity events

?? What’s on Offer?
*A competitive salary package.
*Comprehensive benefits, including holiday commission, pension, and life insurance.
*The chance to work for a company that is highly rated by both customers and staff, with a TrustPilot score of 4.8/5.
*An employer that values and acts on staff feedback, achieving over 90% satisfaction in annual surveys.
*Continuous professional development, with opportunities to learn from experienced colleagues.
*A progressive company that embraces innovation and change.
*Regular communication through up-to-date platforms such as social media and WhatsApp groups.
*Support for participating in community and charity events, truly making a difference.
?? The Role
The Senior Property Administrator will play a key role in the property management process, ensuring high standards of service are consistently delivered. Responsibilities include:
*Delivering exceptional property maintenance advice and support to landlords and tenants.
*Handling property management tasks efficiently, ensuring compliance with operating procedures.
*Maintaining the key register and managing a contractor database.
*Building strong relationships with the network of lettings offices and coordinating pre-tenancy and end-of-tenancy work.
*Promptly resolving or escalating issues and mentoring other team members.
*Providing excellent administrative support, contributing to the smooth running of operations.
?? The Ideal Candidate
*Relationship Builder: Skilled at developing trust and rapport with both landlords and tenants.
*Organised Communicator: Excellent communication skills with a strong ability to prioritise tasks and work efficiently under pressure.
*Tech-Savvy: Proficient in IT, with a “can do” attitude and enthusiasm for learning and improvement.
*Team Player: A positive approach and willingness to support and mentor colleagues, embracing the company’s values of courtesy, honesty, trust, and respect.
*Experience Required: Previous experience in lettings or property management is essential.
�? Next Steps
This role offers a fantastic opportunity to develop and advance within a respected company. If you have the skills, experience, and passion to thrive in a fast-paced lettings environment, get in touch to learn more about this exciting opportunity!