**In order to be considered for this opportunity you will need to be eligible for Baseline Level UK Security Clearance. Both the role and client site have security restrictions in place**
Job Purpose:
As a Quality Technician you will ensure capability & alignment of the quality management system with regulatory standards, customer expectations and relevant internal processes and procedures striving to continuously improve the product quality but at the same time, reducing the cost of quality. You will be responsible for data collation, data recording and reporting on a regular basis and will be required to analyse results and output looking towards continual improvement at all times
The work is varied and will include product testing with precision tooling and methodology Qualifications of Machines and Consumables Calibration of equipment Working with and to a Quality Management System Collation and recording of data Maintain accurate records, answer queries and provide statistical and management reports and presentations on a regular basis. Preparation for and involvement in both internal and external audits - knowledge of and working to ISO standards is a requirement
This role is required to ensure we can still meet our customer quality assurances, in order to deliver customer contracts and obligations for payment cards - including but not limited to the following customers - LBG, TSB, Barclays and Bank of Ireland (DR Customers)
Responsibilities
*Define & optimise quality standards and measurement system: *lead the quality system/ quality process design, implementation and maintenance to ensure compliance with regulatory & internal standards at minimum Cost of Quality (incl. yield and quality assurance costs)
*Quantify & incorporate variance build-up across operations in the definition of specifications
*Build in in-line checks to reveal problems, detect & correct process failure fast and at source to contain cost build-up across operations
*Ensure sampling strategies balance process variation (risk & potential cost of non-detection) against the cost of performing the control
*Use statistical methods to verify regularly & improve the capability of each test/ control (MSA) and process
*Ensure effective training (TWI-JI methodology), implementation & continued operation.

*Lead & participate in product and process qualifications: *Ensure quality risks within each process are fully understood, thoroughly documented (FMEA) and systematically addressed
*Use statistical methods to verify process capability & product quality during qualifications.

*Improve the process: *Lead & support fast-paced PDCA/ DMAIC permanent problem fixing to stabilise/ reduce variation in processes and continuously improve performance
*Continuously reduce process variation to reduce the Cost of Quality Assurance as well as the Cost of Non-Quality

*Share process knowledge: *Document & share solutions, including problem solving/ discovery process, within the team, the plant and the group
*Create opportunities for intra-group collaboration & adopt appropriate best practices from other sites

Knowledge & competencies:
*Any prior experience within a quality department in a production environment would be hugely advantageous
*Has working knowledge of MS Excel, PowerPoint & Word
*Knowledge of quality assurance techniques and tools related to production processes would be extremely beneficial
*Understands lean manufacturing principles and the application within the quality concept
*Has the ability to analyse quality data effectively and drive from this continuous improvement
*Is able to work both as a team player and on own initiative
*Has excellent communication skills and be able to conduct training sessions or give presentations
*Is well organised, structured and motivated
*Ideally hold a Quality or Engineering qualification or equivalent related discipline, incl. excellent knowledge of ISO9000 standards
*Any knowledge of ISO standards particularly ISO9001:2015