The Role:
*Responsible for the control of accounts receivables ledgers across offices, to maximise cash flow and profit, reduce the risk of bad debt and ensure that accounts are properly maintained.
Responsibilities:
*Collect cash by telephone and written contact with clients.
*Responsible for ensuring the minimisation of risk to clients from credit exposure.
*To work with the Head Credit Controller to resolve queries and maximise the collections for internal and external clients.
*Undertake Receivables work including review of sales ledgers, debt verifications, credit management etc.
*Ensure you are aware of and work according to all Compliance requirements.
*Ensure that your performance operates in accordance with existing SLA’s.
*Ensure reporting is accurate and on time to Clients and initial feedback times are adhered to.
*Working to form an efficient, cohesive team.
*Within specified time frame of take on of a ledger provide feedback to the funder/IP to ensure their expectations are managed. This includes collectability, disputes, if there are any potential bad debts etc.
*Communicate effectively and accurately in team meetings.
*At monthly Client review meeting provide current job progress to date and an update on the collection strategy.
*Significant credit control experience, supported by references.
*Knowledge of accounting systems Sage/Xero would be preferable.
*IT literate and proficient in Word and Excel.
*Experience in a professional services firm is an advantage.
*Demonstrates good knowledge, along with expertise and integrity.
*Uses knowledge to support team and also works to develop own knowledge and others within the team.
*Builds and sustains deepening relationships with clients and introducers.
*Ensures that client’s needs and financial targets are fully met.
*Enthusiasm and a willingness to learn.
*Develops an appropriate level of network, generates opportunities from existing and/or new clients.
*Takes personal responsibility for delivering excellence in both client projects and internal operations.
*Leads team by setting direction and inspiring individual’s commitment to this.
*Works with the team to achieve goals, putting the team ahead of personal interest whilst demonstrating high levels of integrity and professionalism.
*Willingness to study to obtain professional qualifications in relations to the role.