Description The department deal with pursuing subrogated recoveries on behalf of a number of insurer clients. The litigated Motor Claims Handler will sit in our post-litigation team. The purpose of the role is to effectively manage a portfolio of Delegated (DA) litigated cases where a Defence has been received to ensure that damages and costs are recovered and in appropriate cases judgment is requested in a timely manner and if necessary referred to enforcement. 


Key Accountabilities *Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved.
*Effective management of the litigation process to ensure KPI’s and SLA’s are achieved: *Adhering to all Court deadlines
*Drafting of court documents
*Liaising with the policyholder and other witnesses including drafting witness statements.
*Applying for judgment
*Negotiation of quantum on appropriate cases
*Ensuring prompt payment of damages and costs by the defendant.
*Instructing enforcement

*Effective use of the case management system to ensure: *Reserving and all other key information is accurate and updated in a timely manner.
*Critical dates are met
*All actions/strategies are documented by way of a file note
*All documents in the history are clearly labelled. 

*Delivering quality work, as a minimum meeting audit benchmark standards.
*Driving own personal development.
*Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team morale. 
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
One day a week in the office, primary location for this role is Parklands, Bolton.
#INDUKI


Experience, Skills and Qualifications *Previous litigated case handling experience
*Preferably experience of quantum negotiations.
*Demonstrate experience of and the ability to: *Work to set deadlines
*Deal with calls and enquiries from customers, suppliers and/or the public
*Organise and prioritise their workload
*Work as part of a team

*IT literate: proficient in use of Microsoft Office packages (Excel and Word)
*Excellent listening and verbal communication skills
*Ability to remain calm under pressure 
*Ability to take constructive feedback and set personal goals for continuous improvement


Benefits *Davies Incentive Plan
*25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
*Simply Health Care Cash Plan
*WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
*Death In Service – after 1 years’ service
*Pension Contribution based 5% Employee / 3% Employer
*Cycle to Work Scheme*
*Tech Scheme*
*Season Ticket Loan*
*Gym Flex*
*Access to Online Discount Sites
*Discounted Gourmet Society Membership
*Discounted Tickets for Merlin Attractions nationwide
*Discounts at local retail outlets
*after successfully completing probation