CV Sales Administrator - Engineering - Croydon - 6 months contract - up to £35000 - office based
Hello Recruitment is pleased to be recruiting a CV Sales Administrator for a large engineering business based in Croydon, Surrey
Core responsibilities
*Handle enquiries from customers regarding products, services and order status.
*Respond to customer inquiries and resolve issues in a timely manner.
*Ensure customer information is accurate and up to date in company records.
*Administration support for quotation of all new projects.
*Liase with material control and manufacturing departments for delivery promises.
*Booking out of service exchange, repair transmissions, spring couplings etc.
*Inputting and booking out of spare part orders.
*Maintain up to date records on transmissions outstanding with customers.
*Process and track sales orders, ensuring timely delivery and customer satisfaction.
*Support warranty claim system working closely with other team members and service team.
*Carry out back-to-back ordering for parts from Germany when required.
*Liaise with Germany to progress urgent orders.
*Assisting in other company projects or tasks as and when required.
Professional Experience & Education
*From a technical mechanical sales admin background.
*Experience of dealing directly with customer.
*Commercial acumen.
*Good telephone manner.
*Excel, Word, Communication skills,
*Strong organizational and multi-tasking skills
Package Details:-
*Fixed Term Contract, full-time contract
*5-day week, Mon - Thur 08:30-16:30, Fri 08:30 - 15:30 (36.5 hour working week).
*£30k - £35k (dependent on experience).
*Annual Bonus (pro rata on year of joining).
*25 days holiday (pro rata).
*Pensions 3% EE and 6% ER.
*Life Assurance.
*Salary/Bonus Sacrifice.
*Private Health Care.
*Dental Health Care.
*Cycle to work scheme.