Documentation Administrator

Pertemps Aylesbury is currently recruiting for a Documentation Administration for our client based outside of Aylesbury.

The Administrator role will be primarily working with documentation and parcel data to prepare and customs clear imports and exports. This role will require flexibility and adaptability to deal with a range of duties from processing customs documentation, dealing with clients, and ensuring we maintain our high standards of customer care and client communication to assisting in warehouse tasks if required

Salary: £27,000 - £30,000 - (DOE)

Hours: 9am-5pm

Duties:

- Direct and Process emails into the appropriate internal departments
- Ensure full compliance with all HMRC / Border Force rules and regulations and provide an outstanding level of service to all stakeholders
-Fill out import-export documentation, compile carrier and route assignments, compute/check international fees for each shipment, ensure correct taxes and duties are applied and keep track of shipment payments.
- Communication with clients by phone or email (to confirm when jobs are scheduled or complete)
- Monitoring the Mailboxes
- Inputting data using the internal company software and entry systems

Requirements:

- Excellent understanding of Microsoft Excel and Word including VLOOKUP and PIVOT Tables
- Previous Administration/Customer Service experience
- Follow procedures & processes - process driven
- Work under pressure of deadlines and meet them

If you would be interested, please apply, or call Corinne at Pertemps.