IBA Accounts Assistant | 6-months FTC | Manchester (2 days a week)

Arthur Financial have partnered with a growing insurance broker based in Manchester to support with their search for an experienced IBA Accounts Assistant for a 6-months fixed term. This person will support in the investigation, reconciliation, and resolution of accounts within a dynamic insurance broker. This role focuses on reviewing legacy transactions, ensuring accurate reconciliations, and resolving discrepancies or outstanding items. The ideal candidate will have experience in insurance broking, a strong understanding of IBA processes, and familiarity with Acturis or similar systems.

Key Responsibilities:
*Conduct detailed investigations into reconciliation discrepancies, with an emphasis on resolving complex or legacy transactions.
*Ensure all transactions are accurately recorded and any issues in IBA accounts are resolved efficiently.
*Collaborate with internal teams, including broking, underwriting, claims, and finance, to address and rectify reconciliation discrepancies.
*Analyse and review older transactions that may require in-depth investigation.
*Propose and implement resolutions for legacy balances, ensuring the integrity of financial records.
*Apply knowledge of insurance broking processes and IBA functions to ensure compliance with industry standards.
*Maintain adherence to regulatory requirements when handling reconciliations.
*Use Acturis (or equivalent systems) to access, investigate, and resolve policy, transaction, and reconciliation issues.
*Maintain accurate data input and management within the system for reporting and reconciliation purposes.
*Prepare clear, concise reports summarising investigation findings, actions taken, and outcomes.
*Maintain thorough documentation of reconciliation processes and resolutions for audit purposes.
*Partner with internal teams and external stakeholders to ensure effective resolution of financial discrepancies.
*Communicate professionally with clients, insurers, and brokers to address outstanding issues.
*Contribute to projects aimed at improving IBA processes, system enhancements, and reconciliation workflows.
*Suggest and implement optimisation to streamline investigation and reconciliation tasks.

Experience/Skills Required:
*Prior experience in a similar role within the insurance industry, preferably with exposure to IBA processes.
*Familiarity with Acturis or equivalent systems is highly desirable.
*Experience in legacy transaction reviews and reconciliation within an insurance broking context.
*Strong understanding of insurance broking operations and IBA processes.
*Knowledge of policy structures, claims processes, and financial reconciliations.