About the company:
Alexander Lloyd is partnered with a market leading Pension Consultancy and are currently recruiting for experienced Pension Administrator to join their fast-paced and collaborative BAU Pensions Admin team on a permanent basis! This position is aligned to their Edinburgh office and operate a hybrid working arrangement of 2x days a week in the office, 3x days working from home.
About the role:
The successful candidate will provide pension scheme administration to a portfolio of Defined Benefits schemes ranging in size. As a Pension Administrator you will be responsible for providing manual calculations and processing payments of member benefits. In addition to this, you will:
*Provide excellent administration services to pension scheme members
*Dealing and responding to enquiries from members, via telephone and email and sending relevant correspondence.
*Escalate any potential problems and / or complaints for a quick resolution.
*Producing letter, emails and reports.
*Developing your knowledge and understanding of the pensions industry by keeping up to date with UK pensions regulations and legislation.
Key skills & experience:
*Current Defined Benefits administration, and strong manual calculation experience
*Strong understanding of UK Pensions regulations and legislations.
*Motivation - passionate in providing excellent customer service, whilst taking ownership of professional career development.
*Excellent communication skills - someone who can build strong relationships internally and externally and manage expectations.
*Experience with Profundo Pen 2 and Bizflow would be desirable but not essential.
If you’re ready to take your next step with an award-winning Pensions Consultancy, and feel you meet the key skills and experience criteria, please apply today.