Senior Sales Administrator
£40,000 per annum
Newcastle Under Lyme
Sales Administrator / Client Administrator required to join a reputable and growing manufacturing firm in Newcastle Under Lyme.
This is a fantastic opportunity for a senior and highly skilled client facing administrator to join a company that invests in their employees. You will be the first client administrator within the business, meaning you can shape the job role, including choosing and implementing the CRM, and implementing organisational procedures.
The ideal candidate will come from a Sales Engineering and / or Technical Administration background.

As a Sales Administrator, you will play a pivotal role in supporting the sales team while delivering exceptional customer service. This role requires a combination of aftersales management, customer service, and administrative skills.

Key Responsibilities:
*Liaise with customers to establish requirements and build strong relationships.
*Work closely with the sales team to gather forecasts and understand customer needs.
*Select, implement and support others on your chosen CRM system
*Visit customer sites when necessary to gain insights into the ongoing needs.
*Coordinate with the sales team to ensure contract requirements are met.
*Monitor and manage customer delivery schedules to meet commitments.
*Proactively identify and resolve any potential problems or customer complaints.
*Maintain accurate records and document customer requirements for internal communication.
*Identify opportunities for up-selling and generating leads for additional products.
*Ensure administrative tasks are efficiently handled.
Required Skills:
*You will have sales and sales administration experience, ideally within a manufacturing or technical sales environment.
*Strong communication skills, with the ability to effectively engage with customers and team members.
*Proficiency in Excel, Word, PowerPoint, and Outlook is essential.
*Experience with a CRM, with the confidence to support others on your chosen CRM
*Excellent organisational and administrative skills.
*A proactive and ambitious approach to work.
*Ability to handle multiple tasks and prioritise effectively.
*A team player, committed to supporting the sales team, customers and the wider business
Pay, Benefits and Working Hours
*A basic salary of up to £40,000 per annum
*39 hours working week, Monday - Friday
*Flexible working, after training you can work a mix from home and in the office
*23 days holiday + Birthday holiday + extra day for every year worked.
*Good Pension Scheme.
*Performance related bonus.
*Free onsite parking
*Ongoing personal training and development