Desktop Engineering Architect
  • England,London,City of London
  • full-time
  • Competitive salary
Job Description:
Job Description
You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SSC employees.
Key Responsibilities
*Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes Endpoints, authentication and authorisation services, single sign-on, remote access, desktop virtualization, end-point security, file and print services.
*Directly responsible for managing and implementing EUC VDI environment running via Citrix on Nutanix NC2 in both Cloud and internal DCs
*Responsible for designing , architecting and implementation of End User IT solutions, along with change management activities.
*Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
*Provide third / fourth level support for incidents and problems in designated areas of expertise and assist our vendor partners as needed.

Requirements
*Degree in computer engineering, computer science or equivalent.
*At least 7 years of experience managing an End User IT Environment. Broad technology experience encompassing architecture, network design and IT operations in a global organisation.
*Extensive Windows 10 / 11 Experience. Covering image development and deployment at scale.
*Extensive End Point management tool (SCCM, 1E, Intune, Jamf etc) covering implementation and use off said tools.
*Familiarity with MACOS and Dell Wyse.
*Extensive knowledge of Desktop Virtualization, Citrix & Nutanix.
*Ability to apply the latest technology best practices and trends in delivering IT services, and in establishing the overall direction and control of the IT function.
*Good working knowledge in Active Directory, DNS/DHCP, Single Sign-On, LDAP/LDAPS, 2 Factor Authentication, Encryption, EntraID, and Windows Server.
*A good understanding of SDLC and Agile methodology, ideally Jira based.
*Enterprise Architecture or Microsoft Certification / Citrix Certification / Nutanix Certification.
*Exposure to ITIL (Incident, Problem & Change management.
*Ability to work independently, multi-task, and take ownership.
*Excellent Communication - verbal and written.


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