Your new firm
Our Top 100 client is seeking a Professional Indemnity Claims Handler to support their fantastic national practice in Bristol. You will manage a caseload of professional indemnity claims across a range of delegated authority claims handling schemes offered to insurer clients. These claims involve defending, on behalf of insurers, a wide variety of professionals including accountants, architects, engineers, solicitors, IFAs and surveyors.
Your new role
You will be defending claims both with and without the assistance of panel solicitors, depending on the value and complexity of the claim. You will be actively involved in dealing with claims from initial notification through to settlement; successful rebuttal; or until the matter falls outside of the parameters of the claims handling scheme. You will be reviewing new claims and assessing liability and quantum, as well as a preliminary assessment of coverage.
Your role will also involve dealing directly with clients, assisting them in responding to claims by drafting letters for them to send, approving correspondence, instructing experts and where appropriate, conducting settlement negotiations on behalf of the client. You will also be involved in business development and marketing with the qualified fee earners.

What you’ll need to succeed
You will have previous experience of handling professional indemnity claims and handling (pre-litigation) aspects of a file, have excellent communication skills both written and verbal and have a confident, assertive yet friendly telephone manner. You should be able to prioritise a busy workload whilst working to SLA deadlines, have good IT literacy including Microsoft Word and Excel, possess good negotiating skills; and a willingness to find practical, innovative and commercial solutions.

What you’ll get in return
With both flexible and hybrid working options available, this is a great opportunity that would suit Claims Handlers who are already based in the Southwest, or who are looking to move to the region in the near future.
What you need to do now
If you’re interested in this role, click ’apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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